A-STRONG Privacy Policy (Nigeria-Compliant – NDPR)

Last Updated: 2025

A-STRONG is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal data when you use our website/app, purchase our products, or interact with us.

This policy complies with the Nigeria Data Protection Regulation (NDPR) and applies to all customers and users of A-STRONG in Nigeria and abroad.

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 What Information We Collect

We collect information to process your orders, improve our services, and communicate with you. The types of data we collect include:

A. Information You Provide to Us

When you use our website/app or contact us, you may provide:
• Full name
• Phone number
• Email address
• Delivery address
• Payment method (Note: we do not store card details)
• Account registration details
• Feedback, reviews, or enquiries

B. Automatically Collected Information

When you visit our website/app, we may automatically collect:
• Your device type and operating system
• IP address
• Browser type
• Location (approximate, not precise)
• Pages viewed and time spent on site
• Purchase history
• Cookies and tracking data (see section on Cookies)

C. Information From Third Parties

We may receive information from:
• Payment processors
• Delivery/courier partners
• Social media platforms (Facebook, Instagram, etc.) if you interact with our content

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When We Collect Your Information

We collect information when you:
• Register an account
• Place an order
• Subscribe to newsletters or promotions
• Contact customer service
• Respond to surveys
• Engage with us on social media
• Use live chat or submit a support request
• Fill out forms on our website/app

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How We Use Your Information

We use your personal data to:
• Process and complete your orders
• Deliver products and provide services
• Personalize your shopping experience
• Improve our website/app performance
• Provide customer support
• Communicate order updates, receipts, invoices, and confirmations
• Send marketing messages (if you opt-in)
• Detect fraud, unauthorized or illegal activities
• Maintain security and audit compliance
• Comply with Nigerian laws and NDPR guidelines

We may also process data without consent where required by law, such as fraud detection, identity verification, or investigation of illegal activity.

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Legal Basis for Processing (NDPR Requirements)

Under the NDPR, we process your information based on:
• Consent (e.g., newsletters)
• Contract performance (processing your order)
• Legal obligations (tax, fraud prevention)
• Legitimate interest (improving services, communication)

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Your Rights Under Nigerian NDPR

You have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data when no longer necessary
• Withdraw consent for marketing at any time
• Object to processing based on legitimate interest
• Request data portability where applicable

To exercise your rights, contact us at:
Email: support@astrongintl.shop
Phone: +2349065065323

We will respond within the NDPR-required timeline.

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How We Protect Your Information

We implement industry-standard security measures including:
• Regular malware scanning
• Secure firewalls and encrypted servers
• Secure Sockets Layer (SSL) encryption for transactions
• Restricted access to authorized staff only
• Third-party payment gateway security (we do NOT store card details)

All card payments are processed exclusively by our payment partners (e.g., Paystack, Flutterwave, or others).
No card information is stored on our servers.

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Cookies and Tracking Technologies

Cookies help us improve your browsing experience. We use cookies to:
• Remember items in your shopping cart
• Save your preferences
• Personalize your experience
• Track site usage for improvements
• Manage advertising and remarketing

You can disable cookies through your browser settings, but some features may not function properly.

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Newsletters & Marketing Communications

If you subscribe to our newsletter, we will send you updates, promotions, and product information.

You may unsubscribe at any time by clicking “unsubscribe” in the email.

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Sharing Your Information with Third Parties

We only share your information with trusted service providers necessary to run our business:

We may share your data with:
• Delivery & logistics partners
• Payment processors
• Customer support tools
• Advertising platforms (e.g., Google Ads, Facebook Ads)
• IT service providers

These partners are required to protect your data and delete it when no longer needed.

We NEVER sell your personal information.

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Third-Party Links

Our website/app may include links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices.

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Advertising & Analytics

We use advertising tools such as:
• Google Ads & Google Analytics
• Facebook & Instagram Advertising
• Remarketing pixels
• Demographics and interest reporting

These tools help us show relevant ads to users. You may disable personalized ads directly on Google or Facebook.

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Children’s Privacy

A-STRONG does not knowingly collect data from children under 13.
If we discover such data, we will delete it immediately.
Please contact us if you believe a child has submitted information.

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Data Retention

We retain your information only as long as:
• Necessary to fulfill your orders
• Required by Nigerian law
• Needed for business or security purposes

When no longer required, data is securely deleted.

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Updates to This Policy

We may update this Privacy Policy occasionally.
Continued use of our website/app means you accept the updated version.

Email: support@astrongintl.shop